2nd Line Support Engineer

£25,000 to £35,000 pa

London | Permanent Full-Time

A highly successful IT company are looking to recruit a spectacular 2nd Line Support Engineer to join their HQ in London. As the 2nd Line Support Engineer, you will provide excellent support to internal users, senior level stakeholders and external clients.

Project Management Recruitment

2nd Line Support Engineer

£25,000 to £35,000 pa

London | Permanent Full-Time

Ref: SK3781

A highly successful IT company are looking to recruit a spectacular 2nd Line Support Engineer to join their HQ in London. As the 2nd Line Support Engineer, you will provide excellent support to internal users, senior level stakeholders and external clients.

Through a combination of business acumen and expert knowledge of the IT market, my client helps businesses improve and make the best use of current technology for their individual needs.

Role and responsibilities

As the 2nd Line Support Engineer you will be responsible for:
• Providing excellent 2nd support to the internal team and external clients
• Working towards tight deadlines
• Providing ad hoc and planned mentoring of technical colleagues
• Presenting to Board members and decision makers

Requirements of the 2nd Line Support Engineer:
• Flexibility for occasional out of hours support & monitoring
• ITIL knowledge
• Ability to manage multiple projects, priorities and people simultaneously
• Expert knowledge of technical 2nd line architecture
• Excellent troubleshooting and communication skills
• Solution design and research and development for internal and client use

Skill set

The 2nd Line Support Engineer will have expert knowledge / experience with:
• Windows / Mac Servers & Desktops
• Active Directory
• Hardware
• Software
• Telecoms
• TCP/IP
• VM Ware
• Hyper V
• Azure

Apply today

To apply for this job, please fill out the form below. To find out more information about the 2nd Line Support Engineer job, email Sunil or call

02071837145

quoting the reference SK3781.

Sunil Kumar

Sunil Kumar

Recruitment Consultant

Sunil specialises in: Commercial and Technical

07823411089
02071837145
sunil.kumar@opiliorecruitment.co.uk

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