Account Manager

£30,000 to £40,000 pa

London | Permanent Full-Time

Build personal relationships with founders of the UK’s most exciting tech companies.

Do you love dealing with tricky client situations with the freedom and responsibility to actually make a difference? Do you get your kicks from being deep in the action, negotiating our most valuable contracts? Do you get excited about building long-term, sustainable win-win relationships with your clients?

If this sounds like you, read on!

Project Management Recruitment

Account Manager

£30,000 to £40,000 pa

London | Permanent Full-Time

Ref: PS3794

As an Account Manager, you will work many of the UK’s most innovative companies, helping them to maximise their funding opportunities. Sales are ramping up and they’re scaling up the retention team and processes to match. That’s where you come in.

As an Account Manager, you’ll be expected to quickly gain a deep understanding of the funding schemes the business offers, and get stuck in helping clients to get the best out of the company's services within a few weeks. You’ll join a small but rapidly growing team, and help define processes as well as execute them on the client base of over 600 companies.

Role and responsibilities

A couple of months in as the Account Manager, on a typical day you might:

• Scan team communications, see one of your client’s names pop up, and get involved
• Work with the claims delivery team to collate the client info needed to complete the project
• Set up and facilitate a meeting to ensure the client and delivery team get what they need
• Debrief with the team to help get the projects over the line
• Call some of your clients to catch up with them and make sure they feel cared for
• Advocate for and see through a change in the delivery process that was raised in your conversations
• Track your customer success metrics and build them into your weekly report to the account management team
Be the leading Account Manager in London

Skill set

As Account Manager:
• You have 2-4 years experience in executing and maintaining successful client retention strategies, preferably within the Financial Services and/or Tech space
• You are comfortable making 20+ calls in a day when you need to
• You have demonstrable negotiation and contract management skills
• Familiarity with metrics like Net Promoter Score would be advantageous

Apply today

To apply for this job, please fill out the form below. To find out more information about the Account Manager job, email Philip or call

020 7183 7145

quoting the reference PS3794.

Philip Shepherd

Philip Shepherd

C.E.O.

Philip specialises in: Director Levels Roles in SaaS Sales, Media Sales, Agency Sales, Business Development, Account Management in addition to C-Levels positions.

07957 210 008
020 7183 7145
philip.shepherd@opilio.co.uk

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